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Unigold Fix My PC
Don't wait until it's too late - with complete remote home computer support available from only £4.99 per month, you could be taking full advantage of your computer.
Maybe you want peace of mind that all your important documents and photos are safe, maybe you want to learn to use Word or Excel better, or maybe you simply want your computer running faster and more efficiently.
Is a virus attacking your machine and stopping you from surfing the web, we can dial in and resolve that issue remotely.
Our service is designed to be low cost and flexible, to meet all the needs of the home user.
Bronze £4.99 Offering - What you get
- Dedicated Remote Control Service 9:00 - 17:30, up to 30min per month by pre-arranged appointment.
- Q&As via email direct to our engineers.
- 25% Discounted Labour Rates if you need to bring your PC to us or we need to come to you.
- Free Anti-Virus
- Optional 24/7 workstation Monitoring
- 30 Minute software clean up every 6 months (remote)
Additional PC cost for Maintenance and anti-virus £1.99 per month
Silver £9.99 Offering - What you get
- Dedicated Remote Control Service 9:00 - 17:30, up to 30min per month by pre-arranged appointment.
- Q&As via email direct to our engineers
- 25% Discounted Labour Rates if you need to bring your PC to us or we need to come to you.
- Free Anti-Virus
- Optional 24/7 workstation Monitoring
- Full Computer clean up every 6 months (remote)
- 2Gb online storage for all documents and files
Additional PC cost for Maintenance and anti-virus £2.99 per month
Additional 2Gb Online Storage for extra PC £3.99 per PC
Gold £14.99 Offering - What you get
- Dedicated Remote Control Service 9:00 - 17:30, up to 30min per month by pre-arranged appointment.
- Q&As via email direct to our engineers
- 25% Discounted Labour Rates if you need to bring your PC to us or we need to come to you.
- Free Anti-Virus
- Optional 24/7 workstation Monitoring
- Full Computer clean up every 3 months (remote)
- 5Gb online storage for all documents and files
Additional PC cost for Maintenance and anti-virus £3.99 per month
Additional 5Gb Online Storage for extra PC £5.99 per PC
N:B Remote access can only be performed if you enable your pre-installed software to allow us to do so. We can NOT gain access to your PC if this is disabled.
Remote Support for Home User
How It Works
When your computer’s on the blink, you’ll want it fixed. The good news is, with Fix My PC, we can fix most problems when you call us – right there and then. There’s no need to send us your computer, so there’s no extra hassle and no further delays.
Remote Control
Simply give us a call and, with your permission, we can use a clever remote control technology to see your desktop to understand and fix the problem on the spot.
You can watch what we do and learn, or stick the kettle on, put your feet up and do something else instead. We’ll give you a call back when we’re done.
If it's something we can't fix it over the phone, our home team are ready and waiting.
You’re in good hands
Our friendly expert team can make short work of stubborn viruses. Or speed up a sluggish computer. The best thing is, if you’re not sure exactly what the problem is, just give us a call and we’ll get to the bottom of it. Once we do, we’ll talk you how we can help fix it and how much it might cost.
There are options to pay a one off fee to fix a particular problem, or for more peace of mind you can subscribe to monthly support and have peace of mind that we are available at no extra charge.
The Team
Our technical experts have spent years learning to help solve loads of digital glitches and gripes. They're also frightfully polite, and won't baffle you with buzzwords!!
They've seen it all
Members of our team have spent years in tech support for big brands, and are highly qualified. They collect fancy letters after their names which are technical qualifications. And they have to pass our own accreditation.
What they can do
Think of a digital problem. Any problem (just about). And the team can fix it.
- Setting up computers and digital kit
- Software inside a PC
- Setting up hardware
- Setting up system modules and peripherals
- Operating systems (e.g. Windows®)
- Connecting to the internet
- Computer security
- And more. Just ask.
How can we help
Our team can help you set up new equipment. Or get it working again, if it goes wrong. We can help with computers, laptops, printers, wireless networks. We have tons of experience and we’re ready and waiting to help.
Need something fixed? You can either pay one simple amount upfront or get monthly support, that way you’re covered for help anytime you need it.
Wireless network on the blink? Confused by random error messages? Technology gone wrong can be a daily nuisance. But life doesn’t need to be like that.
Fix My PC is your personal IT Support Service ready with expert and independent help, on-line or just a phone call away, We are here to answer your questions and fix your problems, so you can get back to doing what you love best.
If you have already signed up and have a problem either call us now or send us an email with the full details
Email: support@fixmypc.co.uk
Or if you wish to sign up or simply find out a little bit more about our service then please contact us today.
Email: info@fixmypc.co.uk
If you have any queries about payments please contact our accounts team.
Email: accounts@fixmypc.co.uk