I.T. Services Explained

Forget about anonymous voices, annoying hold music and half measures - from pay-as-you-go help to a full IT support contract, Unigold always ensures your happiness comes first.

In a nutshell we:

• Hire exceptional people who won’t rest until problems are solved. 
• Measure every last detail to make our service better than the competition.
• Dedicate a specific team to you, including an IT Manager and skilled engineers.

Our Professional Services team provides in house technical expertise in all key areas of Information Communication Technology (ICT), from Systems and Networking through to IP Telephony and Application Integration. We can provide the right engineering solution whatever the requirement, from the simplest project to the most complex migrations, implementations and optimisations.

The team is made up of professionals at all levels, from Junior Engineer to Senior Consultant.

Our close partnerships with ‘best of breed’ technology vendors such as Microsoft, Dell, Cisco and HP further support our delivery of superior technical solutions which are designed specifically around our individual customer’s business and budgetary needs.

We understand the importance of identifying and resolving problems before they effect the daily running of your business. Our 24x7 Live Unigold Server Monitoring service – (USM), provides a central view of all your devices and proactively monitors the critical devices. USM notifies our technical professionals and key stakeholders alike by e-mail or SMS text in the event of a critical failure to a device, network or service or a breached threshold indicating an impending failure.

At Unigold we specialise in the installation, management and support of networked computer systems – even for small companies with no IT expertise of their own.

Through our skilled engineers, we supply, install, service and support every aspect of our customers’ IT infrastructure, from individual computers to extensive network and intranet installations.

And then, once everything's installed and running, we provide support and maintenance to keep it that way.

We pride ourselves on offering effective network support and supply solutions to all our corporate customers. Over the past thirteen years we have a built up a large client database throughout the UK and strive to create productive and lasting relationships with our customers. We are committed to working with you in partnership to develop your IT resources whatever the budget.

This partnership should help you improve productivity, efficiency and ultimately profitablility.