About Our Support

+ Do you ever find that paying for your technology support gets expensive?

+ Have you ever been concerned about the unpredictable costs associated with supporting your IT when there’s something that needs to be fixed?

+Are you concerned about the significant costs associated with a major system failure?
+ Do you need someone to respond quickly if your system goes down?

+Do you want a technology company that plans ahead for your needs, one that has a vested interest in the functionality of your technology, or one that truly has your best interest in mind?




If you answered yes to any of these questions, then Unigold has the solution for you! To answer this need, Unigold offers its flagship product, the System Maintenance Agreement, a truly unique service in the Information Technology industry. The system maintenance agreement is tailored to our clients in the small and medium business market that are either not large enough to hire their own manager of information systems (MIS) or have an MIS that needs assistance in supporting their IT.

What if you could pay the same amount each month for all of your technology support? Unigold prices System Maintenance Agreements based upon the amount of computers in your office, and, when available, prior experience. Our goal is to cost our clients 50% of what their charges would have been had they not been covered under a System Maintenance Agreement.

The System Maintenance Agreement allows you to manage your technology costs in a way that is both easy to understand and easy to budget. It affords you unlimited support and parts replacement for one fixed price per month. Prices are locked in, so you know exactly what your cost for support will be. Plus, by combining all of our services into one support agreement, we are able to provide you with a comprehensive services plan that covers both reactive and proactive services for a reasonable, recurring monthly charge.

Finally, you don’t have to worry about the hourly rate hanging over your head, you can have proactive support rather than reactive you can work with a company that actually has a vested interest in making certain that your network is working properly, your staff can call for technology support whenever they need it without having to worry about the cost of a service call, and much more.