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Unigold

Professional IT Support Packages

IT Support

Backup

Security

Infrastructure

Consultancy

Design



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Why Choose Unigold?

Unigold is committed to achieving a close working relationship with all our clients and with several premier vendors whose products we recommend and services we use on our clients behalf. We believe that business relationships are for the long-term and that our commitment to each and every project we undertake must reflect that. We have been providing our IT Solutions for over 25 years and develop bespoke services that are unique for our clients. Not only can we offer you technical solutions, we can provide a free consultancy session to help build and grow your systems to benefit your company or personal work flow.

Who We Work With

Unigold has increased its client base by 100% in the last year. We have found that as the market has changed we have had to move with this change and offer more and more services to local businesses. We as a company have formed a number of business partnerships to enable us to deliver the type of services required. Here are just a few from our Unigold Partnership Programme...



Who Do We Support?

Whether an individual, a start up company or a large corporation, we can help you with your IT services and more. Our certified IT team can provide you with the essentails to keep your business's technical systems operational and reliable. Contact us to find out what competitive packages we can offer you and how we can help bring your systems up to date and maintain them.

Unlike a lot of IT companies, Unigold has branched out to providing an array of technical and design services which can help your company expand into the future of IT. Some of the services we offer include:

Server Hosting
Server Maintenance /    Monitoring
24 Hour IT Support
Compliance Reporting
Smart Reporting
Website Design
Website Hosting
Website Updates and    Management
SEO/ PPC Marketing
Video Editing
Cloud Backup
CCTV
Disaster Recovery
Antivirus
Next Gen Firewall
Site Surveys
Server Cabinets
Cable Management
Line installation and Monitoring
Advance AI

How we performed in

February 2024


4837

Service Desk Tickets Opened

4830

Service Desk Tickets Resolved

97%

Same Day Resolution

98%

SLA's Met

98%

Customer Satisfaction

Still not convinced?

Why not take a look at some of the reviews and testimonials that we have received over the years we have been providing our services.

We take customer satisfaction extremely seriously and ensure that all our clients feel that they are treated professionally and given the best service possible. We strive to always perform to the best of our ability and uphold, improve and advance your IT service. Feedback and reviews are a great way to let us know how we are doing!

Testimonials

For over 20 years, Matt and the team at Unigold has provided Mayer Brown Ltd with efficient support for all aspects of our IT and software. And when Covid hit in 2020, they were there enabling us to move staff to working from home in a seamless manner. In fact, we did not miss a beat! ❞ -BB, Managing Director
We have worked with Unigold for nearly 20 years now and they have continued to innovate and consistently supported our business needs. Nothing is ever too much trouble and all with a personal touch. We feel confident that our IT software, hardware and technical support is managed in the best possible way and this means that IT it is one less thing to worry about
I have worked with the Unigold team, on and off, at different businesses for around 10 years. Their proactive, collaborative, relationship-based approach, backed by a high level of technical expertise and professionalism set them apart from other outsourced partners that I have worked with. Always willing to go the extra mile and consistently exceeding SLA’s, no job is too big or too small and the solution is always pragmatic, not just an opportunity to upsell. A true partner and exceptional value for money, I couldn’t recommend them more strongly.
I was once asked, “How much do I spend on IT support?” To which I replied, “I don’t know, I don’t need to know. We use Unigold and what they offer is priceless!” Unigold has never disappointed me. They always exceed my expectations and are excellent value for money. One Christmas Eve our office was flooded after very heavy rain across the south of England. Unigold worked hard to save all our IT equipment and to have it operational at another location, so our staff could continue their work after the Christmas break. Matt Gaskin was there, up to his knees in water, helping to move our equipment. At the same time his own home was also flooded that Christmas Eve with three feet of water. Like I say, priceless
Unigold have provided Sunningdale with excellent support and advice for many years now. Any issues receive immediate assistance and as a client we are always confident that our IT infrastructure is being well cared for. Their advice on projects is invaluable and helps to keep us secure and up to date in all elements of technology
We have recently moved all of our services to Unigold Ltd after being with another Company for some time, we wish we had joined them years ago! Their knowledge and efficiency is brilliant, but the best part is their Customer Service. We highly recommend Unigold Ltd to one and all

Contact Us

Please don't hesitate to contact us for more information about our services


Contact Info

Address: 256 High Street, Guildford, Surrey, GU1 3JG, UK
Telephone: +44 (0)1483 459045
Email:enquiries@unigold.co.uk


Contact

Phone:
01483 459045

Email:
Enquiries@unigold.co.uk

Address:
256 High Street,
Guildford,
Surrey, GU1 3JG



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